Privacy Policy and Cookie Notice

CMA Training Privacy Policy and You

This page contains everything you need to understand how the CMA Training website collects and uses your data, in line with GDPR 2018 regulations (here’s the official infographic from the European Commission as to why all this is required). This is about your right to privacy and the minimum standard of care you should expect from any organisation you entrust your details to (thank you, if that’s you!).

The ultimate goal is to give you a great experience when using this website and any CMA Training services, so if your experience is falling short of that, please get in touch!

Privacy Notice

You should know that this privacy notice (this whole page of information) is written to cover each interaction you could have on this website. For example, if you:

Simply browse the website and read some information, CMA Training will use cookies designed to make your experience better; you may also see some advertising on other websites you visit that is specifically targeted towards you as someone who has visited this website;
Sign up to an email list or to receive a specific product or service, the information provided will be used to fulfil your request.

You have choices and rights which may be different depending on how you want to interact with CMA Training. These are explained below.

The Information Collected and Where It’s From

When you use the CMA Training website, the following information is collected via cookies and stored for a maximum of 26 months through the use of Google Analytics:

your browser
the device you’re using
your IP address
your location
the website you were on before this one
which pages you look at
in what order you look at pages
what website you go to after this one

If you sign up to receive information or any product or service provided by the CMA Training website, we will store your contact details on our email provider which is Microsoft Exchange. The specific details we hold will always include your first name and email address so we can contact you. Other information stored will be dependent on what information, product or service you have requested. We may apply ‘tags’ to your record to help us understand which information, products or services you have requested, or other information that helps us to better understand how to help you. You can see more about this in the ‘Your Choices and Rights’ below.

Other plugins and tools are used by CMA Training and you can see more in the ‘Plugins’ section below.

You can see more about CMA Training use of cookies in the ‘Cookies’ section below.

How Your Information Is Stored and Used

CMA Training stores your information electronically only, and mainly through the use of external companies and software. The full list of companies used is available in the Plugins and Processors toggle. We take the security of your information very seriously – please see the Security of Your Information toggle for further details.

CMA Training uses your information to:

fulfil any request you have made for specific information, a specific product or a specific service
send you marketing information about products and services CMA Training offers, but only where your consent for this information has been explicitly obtained (see ‘Your Choices and Rights’ toggle below for more)
analyse and improve how well the CMA Training website delivers a great experience for you
detect and prevent unlawful behaviour and to protect or enforce the legal rights of CMA Training
pay for ‘retargeting’ advertising on other websites you may visit (this is done through the use of cookies)

CMA Training does not share your information with (or sell your information to) any third party, excepting where legally bound.

Your Choices and Rights

Choices:

you can unsubscribe from emails at any time by clicking the ‘unsubscribe’ link at the bottom of every email sent to you
you can opt out of the use of cookies and other tracking tools – please see the ‘Cookies’ toggle below for more
you can contact CMA Training with any questions you have about your choices and rights at any time

Rights

you have the right to object to the processing of your data by CMA Training
you have the right to request a copy of information held by CMA Trainng about you; in most cases, CMA Training must supply this for free and within 30 days of your request
you have the right to correct, amend or update information supplied to CMA Training by you
to exercise these rights, please contact CMA Training by any method provided in the ‘Who Owns CMA Training and Contact information’ section below

Cookies

Cookies are typically little bits of text downloaded to your computer when you interact with a website. Your computer uses this information to remember what you looked at and anywhere where you have set preferences for what you do and don’t want to see.

The word ‘cookies’ is used to cover all technologies that behave in a similar way, such as ‘pixels’ or pixel tags’.

By using the CMA Training website, you are consenting to the use of cookies.

There are different types of cookies and you have choices in managing them:

Required cookies: ensure that you receive a service requested (without them you may not get what you are expecting).
Advertising cookies: to track what you have shown an interest in (this works to both show you more and less of the same type of thing, depending on what you have done e.g. the ideal is to make sure you do not see repeat advertising for something you have already purchased).
Analysis cookies: these are used to track and monitor how you are interacting with the website, to ensure that popular information and pages are the easiest to find and that unused, unseen or otherwise less popular information is updated or changed (where legally possible, i.e. this page stays no matter what!).

CMA Training uses a cookie consent tool, which is a plugin that provides a ‘pop-up box’ of permission to use cookies when you first visit this website. The pop up box can be dismissed for a period of time (it’s set to one month currently), but if you have enabled a pop-up blocker in your browser, this may not work as intended (the intention is to get your permission to use cookies).

In addition to this tool, most browsers give you a tool to manage cookie preferences: to see how many and which ones are being used, to notify you when a new one is added and to disable some or all cookies altogether. Please note that changing your browser settings might mean the CMA Training website doesn’t work as you expect.