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  • Really enjoyed it all and learned a lot about personal safety at work.
  • Easy pace and all the different stories from different roles/jobs.
  • Content.  Presenter.  Interesting.  Pertains to me and my safety.
  • Lots of good examples to promote awareness.  Practical exercises to help with putting ideas into long-term memory.
  • Tips, sharing personal experiences.  Appreciation for what we do.
  • Interesting information.  Tips for personal safety.
  • Informative course with good learning outcomes.
  • Learned a lot about personal safety.  Delivery of the training.  Explained well.
  • Informal/conversational approach to learning.
  • The whole day refreshed on safety actions in schemes.
  • Good pace and discussion.
- Onward Homes, Liverpool, February 25th 2019
  • The contents and delivery of the course.
  • Understanding the crime prevention techniques and principles.
  • SARA exercise.  Lone working talk.  Site visit.
  • The trainer’s ability to impart.  Confidence.  Depth of knowledge.
  • Loved the knowledge shared.  Beautifully presented.  Interactive.
  • Training method.  Walkabout.  Trainer.
  • Walkabout.  Trainer amazing.
  • Enjoyed the course overall.  Observational stuff.  Estate visit.  Participation exercises.
  • Practical walkabout.  Lone working.  Testing in the morning.
  • The whole course was informative and very relevant.
  • The walkabout.  The class atmosphere.
  • Very interactive.
- Hackney Council ASB Team, February 21st and 22nd 2019
  • Excellent course.  Interaction was very good.  Very interesting.  Learned a lot.
  • Christine is very informative and has a great and relaxed teaching technique.
  • Listening to the examples of bad/sad experiences.  Christine’s knowledge of the subjects raised.
  • Enjoyed the whole day.  Could have done with two days as there would have been time to go further into detail and discuss strategies in more detail.
  • The facilitator was very engaging.
  • Interactive session.  Could relate to everything.  Useful tips.
  • Enjoyed the whole session.
  • Really enjoyed all the real-life examples.
  • Enjoyed the concise training.  No pressure.  Plain speaking.
- Onward Homes, February 18th 2019
  • The whole session was really good.  Very practical information/tips that can be used.
  • Very enjoyable training.  Lots of useful information.  Relaxed at the same time.
  • Really informal but informative.  Really enjoyed it.
  • Very informative day.  Well presented.  Plus very interesting topics.
  • The whole course.  It has made me think more about personal safety.
  • Different stories and examples.
  • Very enjoyable.  Put across in a very agreeable way.
  • The session was very informative.  Learned lots of new techniques.
- Onward Homes, February 15th 2019
  • Really informative.  Lots of good ideas.  Learned procedures that will prove useful.
  • Interesting day and enjoyed the learning. Interesting to hear people’s experiences.  Will have a better approach going forward.
  • Interactive.  Story-telling.  Very relaxed and informative training.  Better awareness of personal safety.
  • Excellent training.  Very knowledgeable.
  • Very relaxed, enjoyable session that really made me think about being safer on visits.
  • The whole session was relevant and informative.  Reflecting on my own practices.
  • The real-life stories. The format -  not another PowerPoint presentation.
  • Very useful and fun.
  • Enjoyed the session.  It was delivered really well and sunk in.  Paramount messages.
  • The whole day.  Good mix of information and group participation.
  • The training style.
  • Real-life stories.  Nothing made up and very interesting.
  • Anecdotes and participation.
  • Really was enjoyable.  Learned a lot.
  • Enjoyed the real-life stories.
- Onward Homes, February 14th 2019
  • Stories and anecdotes.  Interaction with Christine.  Real life events and facts mentioned.
  • Life experience.  More aware of possible situations.
  • Method of the delivery of the course.  Christine’s humour.  Interaction.
  • Presentation.  Discussion.  Advice.
  • Listening to methods of dealing with situations.
  • Enjoyed the whole session.  Very informative.  Has made me think about my personal safety more.
  • I enjoyed how the training was presented with enthusiasm and fun.
  • I enjoyed the approach used by the trainer.
  • The trainer’s experience made the day enjoyable.  The day went by very fast.
  • Informative.  Well-presented; interesting and thought-provoking.
  • Presentation of the material.  Thought-provoking.
  • The teacher’s core importance of safety and the ease of the training.
- Onward Homes, February 13th 2019
  • Trainer was very good - kept everyone engaged.
  • Good tempo to session and good participation.
  • Thank you for this session.  It was very useful and very helpful.
  • Good, interactive training session.  Kept interested.
  • Got good tips from this session.
  • I enjoyed the real case studies.  It put a lot into perspective for me.
  • The whole presentation was delivered excellently and this made the training so enjoyable.
  • Was great to listen and take part in this course.  Brought back memories of previous work.
  • Real life examples of personal safety situations and how to avoid them.
- Onward Homes, February 12th 2019
  • The whole session was informative, interesting and engaging.  Christine was lovely.
  • I have really enjoyed this training.  Everything was explained clearly and made fun.  Thank you.
  • How personalised Christine made the examples throughout.
  • Talking about personal safety.  It has been really informative.  Making you think about safety in general.  Enjoyed sharing ideas.
  • Very eye-opening.  Makes you think about personal safety and safety of others.
  • Very informative.  New ways to deal with challenging behaviour.
  • Enjoyed all the training.  Talking about examples of the calls we take.
  • Enjoyed learning the face to face communication cake.  Really interesting stories.
  • Interactive.  No role play!
  • Everything.  Learning about safety and tips on how to make sure you are safe.
  • Talk with regard to personal safety and social media.
  • Just a great experience and enjoyable time.
  • Hearing stories of other people’s experiences.
  • Everything.  Really enlightening.
  • Enjoyed the whole session.  Found Christine very engaging and informative, and also funny.  Liked that it felt more like a conversation.
  • Really enjoyed the training.  Very informative and in a relaxed manner.
  • Plenty of content and at a great pace.
  • Loved the training.  Very informative.
  • All of it.  Brilliant.  Thank you!
- Onward Homes Contact Centre, February 8th 2019
  • The anecdotes and the benefit of Christine’s experience and knowledge.
  • Very engaging.  Interesting.  Comfortable environment.
  • Everything!  Think about my health.
  • Good knowledge.  Interaction.  Top trainer.
  • Being given the chance to give feedback.
  • How informative it was.  Very interactive.  All the examples and stories. Relatable.
  • Really interactive and lots of tips.
  • Opportunity to share views and improve personal safety.
  • Christine’s passion and enthusiasm.  Brilliant!
  • Enjoyed the course.  It was very interesting and opened my eyes on safety.
  • Everything.  Very interactive and very enjoyable
  • Talking.  Stories.  Very interesting.
  • The learning.  Feeling valued.  More ready.
  • Enjoyed learning about the safety of wearing your work badge and social media.
  • Fun.  Valuable.  Productive.  Enjoyable.
  • Enjoyed all of the training.  How your actions affect everyone around you including tenants.
  • All of the training.  Well needed as we don’t often do things like this and take time away, and it’s really important and useful.  I like the de-escalation tips and the Betari Box.  Worthwhile and enjoyable.
  • Really enjoyed talking and not PowerPoint.
  • Enjoyed the entire session especially the Communication Cake and social media privacy.
  • Good examples of topics and how we can deal with calls.
- Onward Homes Contact Centre, February 7th 2019
  • The stories that made you think more about how putting yourself in certain situations can have serious consequences.
  • Enjoyed talking through the scenarios.  Practical and amusing.
  • The chance to share experiences.
  • Brilliant trainer.  Really enjoyed the training.  Very pleasantly presented.
  • Models and 3Ds; LEAPS and the stories.
  • Enjoyed the delivery of the training.  The obvious sense everything Christine said, when we thought about it.
  • Brilliant.
  • Very informative.  Re-confirmed the importance of personal safety.
  • Trainer was very good.
  • Stories and people’s experiences.
  • Relevant tales/stories.
  • Listening to real-life case studies.
  • The content of the course.
  • The interaction.
- Onward Homes, February 1st 2019

We will help you achieve your goal!

We deliver a comprehensive range of programmes including Personal Safety & Lone Working Training, Crime Prevention, Problem Solving and Designing Out Training as well as a range of Consultancy Services. CMA Training provides a clear, client-led and tailored approach to delivering comprehensive training programmes to those who participate. After initial delivery, we remain on hand to continually monitor and improve your practices.

Alternatively for further information or help finding the right programme to suit your organisation, email us at:
christine@cmatraining.com