Feedback

Fabtastic training

• Discussions; practical application; empathy.
• Given the time to think about personal safety more.
• Sharing/ hearing others’ experiences.  World-wide examples.
• The final activity which we each discussed how to stay safe with different activities (social media, phones etc…).
• Everything.  Great examples.  Good participation.
• Awareness.  Open conversations with everyone.
• I am taking away a greater feeling of awareness, as I know what to look for.
• Better education.  Embed the information we have within the business.
• Importance of tracing.  Planning need.  Keep choices open.

• Activities.  Stories and examples regarding personal safety.  Making me think about my own personal safety.
• Interesting, engaging and fun.
• Mind maps on refreshing potential risks that we can come across to make staff safe.
• Trainer’s delivery and knowledge.
• Interactive and informative.
• All of it.  Stories/anecdotes.  Life experience and knowledge.
• The mixture of interactive and group tasks to keeps engaged.
• Loads!  Great stories.  Very well presented.  Always enjoyable!
• Comprehensive and engaging.
• I enjoyed the team working and sharing experiences.  The trainer was excellent.
• Different situations about what others have experienced
• Practical, clear advice.  Thank you.
• Nice to be working for an organisation that cares.  Always need to be reviewing this with staff.
• Really enjoyed this training.  Regardless of how much experience you have - it is important to stop, think and evaluate what we are doing!
• Excellent course.

• I enjoyed the course very much.  Very engaging, interesting and relevant.
• The excellent and engaging, informative presentation and format.
• Really enjoyed the course.  Very interesting and made you think about your safety.
• Great trainer.  Good to hear from other teams.
• Meeting Christine and Andy (a fab manager).
• Dynamic risk assessment.  Communication and body language.
• Worthwhile course and worthwhile doing a refresher later on.  Enjoyable.  Information put across in a very easy way.
• The interactivity of the training.
• All of it.  Makes you think about things that you don’t think about on a daily basis when you should.
• Sharing information regarding cooling down techniques.  Speaker knowledge of different scenarios.

• Variety.   Open session/ contribution.
• I enjoyed the whole course.  I found it really interesting and all aspects were very good.
• Thinking about how to keep safe and enjoyed listening to examples and stories from others
• Variety.  Interactions.  Everyone involved.  Training methods.
• Session as a whole.  Good training.
• Listening to other people’s stories and what knowledge they have.
• The delivery.  The exercise made me think.
• Very interesting and knowledgeable.
• Good useful course.
• Interactive.  Good.
• Being made aware of own personal safety.
• Easy to follow and well presented.  Lots of involvement.
• Thought-provoking.
• LEAPS and case studies.
• Thought-provoking.

• General participation and contribution of all group members - energetic discussion.  Looking at everyday scenarios through different eyes!
• The tone of the presenter and the content.
• Overall enjoyable.  Usually i dread participation.  Good real-life situations.
• The course was very interesting and engaging.
• Personal safety discussions with the rest of the group and the trainer.
• Examples of situations.

• Thinking about different ways of approaching tenants and learning about their body language.
• Engaging, interesting and relevant anecdotes.  Made a serious subject enjoyable and I learned a lot.
• Stories to raise awareness were interesting and highlighted where I need to make changes.
• The whole training course refresher was superb.
• The full day was engaging and informative.
• Very good and enjoyed the day - made you aware of your own safety.
• The final session on defusing situations.  LEAPS.
• Good tuition. Awareness of situations.  Friendly class.
• All very interesting.
• The format of the training was really positive and interactive with real-life examples.
• The flow of the course.
• The stories and real-life examples.
• Liked how Chris addressed everything.
• The whole session.
• All the stories shared about past experiences.
• Enjoyed the whole day.
• Christine - lovely lady!

• Course content.  Course presentation.  Excellent tutor/ facilitator.
• The different learning styles.  Being interactive.  The site visit - using theory and practice.
• Thoroughly enjoyed the training.  Found it so useful and practical.
• The whole course.  Very educational.
• The content.  Practical examples.  Group exercises.
• Working with different departments and brainstorming.
• Learning more.  Communicating with others.
• Morning exam.  The walk-through exercise in the park.  Lots of drinks on tap.
• Learning in a group environment.
• Meeting Dean and practising the method on an in-borough example.
• Group activity and walkabout.
• All of it.  The personal safety element.

• Liked the fact that I have thought about what the dangers of working alone are and how to avoid them.  Great course.
• The course as a whole.  Team participation.  Learned many new things.
• Listening about real-life stories.  Liked the ideas on staying safe and reducing the risk.
• Very interesting. Makes you think about your personal safety.
• All of it!  Great course.  Very real examples.
• Very interesting.  Appropriate.  Thought-provoking.
• Stories and examples.  They make you think more.
• Engaging and interactive.
• Content and delivery.
• Discussions.  Working groups.
• How we looked at preparing for trips.

• Christine gave fantastic examples in a fun and entertaining way.
• Trainer - very knowledgeable with good real-life examples.
• Simple techniques.  Self-check my vehicle and personal preparedness.
• Awareness of the importance of planning journey to avoid being vulnerable.
• How the course was run by Christine.
• Christine’s fascinating stories!
• Covered many topics.  Liked the information on planning and awareness.  The scenarios of incidents and how to avoid them.  Information on where to look on the internet.
• I liked most of the session, because most of it was relevant to my daily work patterns.
• Very insightful course.
• Interesting and worthwhile.
• You kept it interesting.

• Very engaging.  Effective stories.  Put things in perspective.
• The openness of everyone. Learning new techniques for my personal safety.
• Relevant to our work.  Good examples.  Flowed well.
• Interactive.  Thought-provoking.  Engaging.
• Relevant exercises.  Group work.
• The relevance of the training to the work we do.
• The whole session.  Information on defusing and de-escalating.
• Thoroughly enjoyed the course and the stories.
• Anecdotes and examples.
• No PowerPoint.

• The person presenting/ given during the training.  The laid-back atmosphere of the training.
• Liked all of it.  Really helpful and informative.
• Very informative.  Good things to take away.
• The whole session.  Very interesting.
• Very informative and interesting.
• Liked the informative approach and great tips.
• Real-life stories.  Useful information.
• Informative.  Stories/ examples.  Clearly explained.
• It was relevant to our work.
• Informative and thought-provoking.
• Very interesting and useful.
• The style of the presentation/ talk.
• Well presented.  Made me more self-aware.
• The wide-ranging and informal discussion.  Practical tips and advice given.  That the feedback will go to the ICO to benefit our safety.
• Personal safety tips at work and when you are out and about.  Tips for social media.
• Interesting stories.  Relevance to work and real-life situations.
• Raised my awareness that I should make more people aware of my daily plans.
• Relatable, real-life scenarios.
• Delivery and the information given.
• Candid talking.  Tips for outside of work included.
• Interactive. Friendly.  Open.
• Wide-ranging.  Can use the knowledge in many situations.
• Interesting and engaging.

• Informality and knowledge, and practical information and awareness.
• The way the course was presented in a relaxed way.  The atmosphere.
• The informal way the content was delivered - a serious topic, but made you think.
• Check settings regularly.
• Informality.  Information.
• Informal.  No role play.  Interesting.
• Informative.  Content and delivery.
• Informative and good advice relating to personal safety.  Backed up with relevant examples.
• The content of the training, and the way it was delivered.
• The relevance of the topic.  Real-life stories.
• Being able to discuss lone working across roles.
• Informative.
• Excellent presentation.
• Good training, raising personal awareness.

• Very informative.  Well presented.
• Information and experiences gave me a different outlook of situations.
• Information on how things may happen.
• Enjoyed the course.  Opened my eyes to be aware of lots of situations.
• Enjoyable.
• Lots of information about being aware of other people.
• Enjoyable as it was informal.
• Very informative.
• Enjoyed the course.
• The content of the course was great.
• I liked how interactive this was.
• Relaxed training atmosphere.  Informative.  Made me think of what I need to learn.
• Very informative and interactive.
• Violent behaviour cycle.  The training.
• Liked the course.  Very informative.
• Christine was very interesting.

• Presentation.  Very clear and precise.
• The format of the course was excellent.
• The trainer was brilliant.  Felt for once she cared for our safety and not tenants.  Fab stories..
• I liked the training.  It was very well put across and the stories of previous courses was very good.
• Talking through and assessing stories.
• Format.  Interesting.
• The format of the course.

• I enjoyed listening to different experiences and views from different teams and managers.
• The background of the trainer delivering the training was very helpful.
• Presentation.  Examples.  Interactive.
• Scenarios.  Kept it light.  True cases. Knowledgeable.  Spoke clearly.  Very interactive.
• Good presentation.  Extremely relevant.  Made me think about my everyday safety.
• Good session with useful information.
• The trainer was very personable.  Not boring.
• The facilitator of the training was really good.
• Found the whole session informative and interesting.
• Very informative and interesting.  Good to listen to.  Learned a lot.
• Everyone should go on this course.
• The social media awareness.

• All the different scenarios given about personal safety.  Trainer’s precise advice was very useful in my new role.  The exercises we did were very good.
• Thinking about the environment and how to approach people.  Sharing ideas with others.
• Relaxed session full of examples and discussions.
• No PowerPoint.  Interactive discussions.  New coping mechanisms.
• Explaining the value of personal safety.
• Informality.

• Informal but very informative.  Getting to hear other people’s experiences.
• The interaction of the course was fantastic.  Everyone got involved.
• How it made me think about my own personal safety.
• Liked the different ways difficult situations can be defused that I have learned.
• What you have made me think about my own safety.
• Everything.
• Very good information.  Really enjoyed the training.
• Realise my own personal safety is important.
• I liked the way the course was explained and delivered.
• Excellent training.  Trainer was very knowledgeable.  Good refresher.
• Reviewing what we do and how we do things.
• Very informative session.
• Good presentation.  Lots of open discussion.
• I liked the way the lady talked about this topic.
• Relaxed atmosphere.  Lots of examples used from real-life scenarios.
• Using skills/ words rather than force.
• The entire presentation.
• Delivery of the content.
• Informal training.  Lots of true-life cases.

• Great training.  Well delivered!  All of it, thanks.
• Enjoyed all of the session.  It reminded me we have options.
• Style of training.  Very informative.  Examples and stories.
• Talking about real-life issues.
• Very informative and well presented.
• Very informative.  Made me think about my role and everyday life.
• Enjoyed most issues in the session.  Found it interesting and informative.  The tips and suggestions of books and websites.
• Real-life examples.
• Very informative and interesting morning.
• Learning about ways to protect myself.
• Trigger discussion and approach to it.  Real-life examples.
• All the session was interesting and gave me different strategies of working.  Made me more aware.
• The use of relevant stories.
• Very informative and thought-provoking.
• Christine is an excellent trainer.
• Made me think of how safe I am in my job when lone working.
• Finding out further information about personal safety.  More personal awareness.
• Very informative and thought-provoking.  Lots of food for thought.
• Violent behaviour cycle.  Understanding of trigger times etc.
• Entire presentation.
• Anecdotes relating to our practice.

• Everything.  Learned a lot about personal safety and how to manage challenging behaviour.  Information on how to report incidents.  The facilitator did a great job - kept it factual and interesting.
• Discussing examples from practice (helped to apply it to real-life working).
• Well presented, stimulating and helpful.
• Personal stories that help me relate to it.
• Excellent presentation.  Reminder of personal safety.
• No overheads.  Realistic and clear.
• Useful examples.
• Lots of examples and real-life stories.  Group discussions.
• Understanding the problems of working alone.
• Pointed out more things which are not always obvious.
• Stories.
• Enjoyed the overall training.  Very informative about personal safety.  Knowing my choices within the workplace.
• Relaxed atmosphere enabling the group to share experiences.
• Group discussions with experiences.
• Alerted about safety.  Precautions to think about and discuss.
• Very informative and very open.
• The open dialogue and group discussion.
• Informal training approach.  Friendly vibe.  Small group.
• The group and the presentation.