- Really enjoyed it all and learned a lot about personal safety at work.
- Easy pace and all the different stories from different roles/jobs.
- Content. Presenter. Interesting. Pertains to me and my safety.
- Lots of good examples to promote awareness. Practical exercises to help with putting ideas into long-term memory.
- Tips, sharing personal experiences. Appreciation for what we do.
- Interesting information. Tips for personal safety.
- Informative course with good learning outcomes.
- Learned a lot about personal safety. Delivery of the training. Explained well.
- Informal/conversational approach to learning.
- The whole day refreshed on safety actions in schemes.
- Good pace and discussion.
- Onward Homes, Liverpool, February 25th 2019
- The contents and delivery of the course.
- Understanding the crime prevention techniques and principles.
- SARA exercise. Lone working talk. Site visit.
- The trainer’s ability to impart. Confidence. Depth of knowledge.
- Loved the knowledge shared. Beautifully presented. Interactive.
- Training method. Walkabout. Trainer.
- Walkabout. Trainer amazing.
- Enjoyed the course overall. Observational stuff. Estate visit. Participation exercises.
- Practical walkabout. Lone working. Testing in the morning.
- The whole course was informative and very relevant.
- The walkabout. The class atmosphere.
- Very interactive.
- Hackney Council ASB Team, February 21st and 22nd 2019
- Excellent course. Interaction was very good. Very interesting. Learned a lot.
- Christine is very informative and has a great and relaxed teaching technique.
- Listening to the examples of bad/sad experiences. Christine’s knowledge of the subjects raised.
- Enjoyed the whole day. Could have done with two days as there would have been time to go further into detail and discuss strategies in more detail.
- The facilitator was very engaging.
- Interactive session. Could relate to everything. Useful tips.
- Enjoyed the whole session.
- Really enjoyed all the real-life examples.
- Enjoyed the concise training. No pressure. Plain speaking.
- Onward Homes, February 18th 2019
- The whole session was really good. Very practical information/tips that can be used.
- Very enjoyable training. Lots of useful information. Relaxed at the same time.
- Really informal but informative. Really enjoyed it.
- Very informative day. Well presented. Plus very interesting topics.
- The whole course. It has made me think more about personal safety.
- Different stories and examples.
- Very enjoyable. Put across in a very agreeable way.
- The session was very informative. Learned lots of new techniques.
- Onward Homes, February 15th 2019
- Really informative. Lots of good ideas. Learned procedures that will prove useful.
- Interesting day and enjoyed the learning. Interesting to hear people’s experiences. Will have a better approach going forward.
- Interactive. Story-telling. Very relaxed and informative training. Better awareness of personal safety.
- Excellent training. Very knowledgeable.
- Very relaxed, enjoyable session that really made me think about being safer on visits.
- The whole session was relevant and informative. Reflecting on my own practices.
- The real-life stories. The format - not another PowerPoint presentation.
- Very useful and fun.
- Enjoyed the session. It was delivered really well and sunk in. Paramount messages.
- The whole day. Good mix of information and group participation.
- The training style.
- Real-life stories. Nothing made up and very interesting.
- Anecdotes and participation.
- Really was enjoyable. Learned a lot.
- Enjoyed the real-life stories.
- Onward Homes, February 14th 2019
- Stories and anecdotes. Interaction with Christine. Real life events and facts mentioned.
- Life experience. More aware of possible situations.
- Method of the delivery of the course. Christine’s humour. Interaction.
- Presentation. Discussion. Advice.
- Listening to methods of dealing with situations.
- Enjoyed the whole session. Very informative. Has made me think about my personal safety more.
- I enjoyed how the training was presented with enthusiasm and fun.
- I enjoyed the approach used by the trainer.
- The trainer’s experience made the day enjoyable. The day went by very fast.
- Informative. Well-presented; interesting and thought-provoking.
- Presentation of the material. Thought-provoking.
- The teacher’s core importance of safety and the ease of the training.
- Onward Homes, February 13th 2019
- Trainer was very good - kept everyone engaged.
- Good tempo to session and good participation.
- Thank you for this session. It was very useful and very helpful.
- Good, interactive training session. Kept interested.
- Got good tips from this session.
- I enjoyed the real case studies. It put a lot into perspective for me.
- The whole presentation was delivered excellently and this made the training so enjoyable.
- Was great to listen and take part in this course. Brought back memories of previous work.
- Real life examples of personal safety situations and how to avoid them.
- Onward Homes, February 12th 2019
- The whole session was informative, interesting and engaging. Christine was lovely.
- I have really enjoyed this training. Everything was explained clearly and made fun. Thank you.
- How personalised Christine made the examples throughout.
- Talking about personal safety. It has been really informative. Making you think about safety in general. Enjoyed sharing ideas.
- Very eye-opening. Makes you think about personal safety and safety of others.
- Very informative. New ways to deal with challenging behaviour.
- Enjoyed all the training. Talking about examples of the calls we take.
- Enjoyed learning the face to face communication cake. Really interesting stories.
- Interactive. No role play!
- Everything. Learning about safety and tips on how to make sure you are safe.
- Talk with regard to personal safety and social media.
- Just a great experience and enjoyable time.
- Hearing stories of other people’s experiences.
- Everything. Really enlightening.
- Enjoyed the whole session. Found Christine very engaging and informative, and also funny. Liked that it felt more like a conversation.
- Really enjoyed the training. Very informative and in a relaxed manner.
- Plenty of content and at a great pace.
- Loved the training. Very informative.
- All of it. Brilliant. Thank you!
- Onward Homes Contact Centre, February 8th 2019
- The anecdotes and the benefit of Christine’s experience and knowledge.
- Very engaging. Interesting. Comfortable environment.
- Everything! Think about my health.
- Good knowledge. Interaction. Top trainer.
- Being given the chance to give feedback.
- How informative it was. Very interactive. All the examples and stories. Relatable.
- Really interactive and lots of tips.
- Opportunity to share views and improve personal safety.
- Christine’s passion and enthusiasm. Brilliant!
- Enjoyed the course. It was very interesting and opened my eyes on safety.
- Everything. Very interactive and very enjoyable
- Talking. Stories. Very interesting.
- The learning. Feeling valued. More ready.
- Enjoyed learning about the safety of wearing your work badge and social media.
- Fun. Valuable. Productive. Enjoyable.
- Enjoyed all of the training. How your actions affect everyone around you including tenants.
- All of the training. Well needed as we don’t often do things like this and take time away, and it’s really important and useful. I like the de-escalation tips and the Betari Box. Worthwhile and enjoyable.
- Really enjoyed talking and not PowerPoint.
- Enjoyed the entire session especially the Communication Cake and social media privacy.
- Good examples of topics and how we can deal with calls.
- Onward Homes Contact Centre, February 7th 2019
- The stories that made you think more about how putting yourself in certain situations can have serious consequences.
- Enjoyed talking through the scenarios. Practical and amusing.
- The chance to share experiences.
- Brilliant trainer. Really enjoyed the training. Very pleasantly presented.
- Models and 3Ds; LEAPS and the stories.
- Enjoyed the delivery of the training. The obvious sense everything Christine said, when we thought about it.
- Brilliant.
- Very informative. Re-confirmed the importance of personal safety.
- Trainer was very good.
- Stories and people’s experiences.
- Relevant tales/stories.
- Listening to real-life case studies.
- The content of the course.
- The interaction.
- Onward Homes, February 1st 2019
- Great day. To the point. Realistic issues and nice presenter. Thanks Christine!
- Found the session to be very different from what I had expected and really enjoyed it.
- The whole day. Very informative. Makes you think more about your own personal safety.
- Enjoyed the way you presented the training. It was really enjoyable.
- The tone and style of the course was open - encouraged involvement and learning.
- Content. Engaging. Humour.
- The nature of the course. The way it was delivered.
- The stories and teaching style.
- Enjoyed the relatable scenarios and the group engagement.
- Enjoyed the company and the comments from the group.
- Onward Homes, January 29th 2019
- The opportunity to discuss issues. Some practical tips which we can take away.
- Enjoyed the informative session. The trainer was lovely!
- Lots of real-life examples. Useful de-escalation techniques. Learned some safety ideas e.g. have an excuse at the door.
- Enjoyed the whole session - particularly the way it was presented and the interaction. The trainer was excellent.
- Enjoyed the session. Very informative and well delivered.
- How informative the training was. Had things to take away to change our approach.
- Learning from one another’s experiences. Passionate and experienced trainer.
- Enjoyed the training. I did recommend the training to be mandatory. Enjoyed everything.
- That there was no PowerPoint and that the session was interactive. I enjoyed the group work and discussions.
- Christine as always made the course very enjoyable and informative. Excellent course. Even second time around!
- Learned how to deal with behaviours. Enjoyed all the course.
- Open discussions. Relaxed and informal. Didn’t make us get up. No role play.
- Scenarios and examples.
- The trainer was very good. Enjoyed it all. Interesting.
- Learning new models. Learning about behaviours.
- Heightened awareness of the need for advanced planning.
- Very good and enjoyable. Makes you think about safety.
- Teaching methods.
- The pace and the subject matter.
- Essex County Council, January 28th 2019
- Really good, informative session - has made me think and take personal safety more seriously.
- Excellent course - very informative. Explained well. Information. Ideas to take back and put into action.
- Listening to different stories and examples. Getting tips and advice in what to say in situations.
- Examples/stories. Relaxed training. No role play! Lots of useful information. Made me think and raised my awareness.
- Fully enjoyed the training. Lots of stories about issues that can arise. Really well delivered.
- Enjoyed the way the course was delivered. Got everyone involved. Tailored the course to every area.
- Real-life examples of situations to keep the day interesting.
- I have enjoyed everything! Lots to think about.
- I enjoyed the training and would like a refresher.
- The presentation was engaging and thought-provoking.
- Interesting and enjoyable session.
- Onward Homes, January 25th 2019
- Christine. Great knowledge and background. Real-life stories make the training more effective and enjoyable.
- The content of the day. Stories from everyone involved in the session.
- Very informative and I enjoyed the interaction and story-telling.
- Refreshing not to have to endure a PowerPoint presentation. Christine is a great trainer.
- Listening to stories of incidents and learning from them.
- Really enjoyed the whole course and the day. Can’t single out one individual point.
- Good stories, information and examples of what can go wrong.
- Real-life scenarios. Christine’s stories of police days.
- Listening to real-life incidents and what I can learn from them.
- Good anecdotal examples.. It is good to make you think of your own situation.
- Around the table interaction.
- Onward Homes, January 24th 2019
- Really enjoyed all aspects of the training. Very eye-opening and will make me think twice about my personal safety above everything else.
- Very informative and engaging. Got me thinking about the way in which we look after our personal safety on an everyday basis - through everyday examples.
- Learning about personal safety and listening to people share their stories - wake up call!!
- How the training applied to our day to day job and personal life.
- Training was informal with lots of examples. Got me thinking.
- Enjoyed all the scenarios - gave me food for thought.
- Hearing of real-life stories and putting them into context.
- Top tips. Home visit exercise.
- Made me think about my safety - informative.
- Good, interactive session.
- Onward Homes, January 23rd 2019
- Christine was very clear and I enjoyed the session massively.
- Delivery style. Informal discussion has more impact and is easier to engage with and remember.
- Like the way the training was delivered in a fun and informal - but informative manner.
- Pace. Presentation style. Relevant stories and real-life examples.
- The whole session! Loved the stories. Interesting and straight to the point.
- The format - liked the informal way the training was delivered. Didn’t feel like training. Not boring.
- Informative. Useful. Fun!
- Informal, friendly session.
- Real-life stories.
- Made me more aware of my personal safety.
- Onward Homes, January 21st 2019
- The trainer was excellent - knowledgeable, personable, engaging, professional. Enjoyed the conversation and real experiences. Very thought-provoking.
- Informal. Very informative. Good refresher.
- Very informative and approachable tutor. interactive - opportunities to share experiences.
- Enjoyed everything. Very informative. Not boring!
- Breaking down of a home visit. Also, the interesting stories to make a point.
- Enjoyed all the training session today - very informative.
- Great day. Very informative.
- All the real-life stories and situations.
- Learned new things about how to keep myself safe, as always before I had just thought about the service user.
- Progress Housing, January 16th 2019
- The training was brilliant. Delivery was excellent. I cannot recommend or thank the trainer enough.
- Enjoyed the full day even though I have been in housing a long time. The course refreshes your awareness and makes you re-think your approach to keeping yourself safe.
- I enjoyed how the class was delivered. Very informal but really good information.
- I have enjoyed all of today. Brilliant day.
- Brilliant session with Christine - excellent trainer and she made the day enjoyable.
- The tutor was very knowledgeable and I enjoyed listening to the anecdotes.
- The entire content was very useful within my post.
- Interesting stories. Everyone getting involved. No PowerPoint.
- All of it. It was very informative and made me think more about my personal safety.
- The entire session. Real-life stories. Interactive session.
- To talk about things on a one-to-one basis.
- I enjoyed the majority of it. Examples etc.
- Onward Homes, January 15th 2019
- Enjoyed learning new ways of planning my visits to ensure I am safe. The course was very good and informative with lots of examples.
- Great delivery. Anecdotes. Humour.
- Interactive. No PowerPoint. Good group work - sharing stories. Picking up tips and refreshing on topic.
- The learning experience which has enhanced some previous knowledge with a new and fresh approach.
- Hearing different stories. Live demonstrations of the lone worker device.
- It was really interactive - no PowerPoints. Fully involved all the way through.
- Good participation. The course was interactive and people could ask questions. It was good to hear examples of how others have dealt with situations in the past.
- I have done a fair few courses over the years. This was one of the best - educational and interesting. Good to see everyone joining in.
- Shared experiences. Good practice and examples.
- Tips for home visits.
- Interesting learning what I already do by auto pilot and what I would never have thought of doing during home visits. It was entertaining too.
- Onward Homes, January 11th 2019
- Enjoyed the day and the way in which the training was delivered - informative and interactive. Trainer - very knowledgeable and engaging.
- Christine’s delivery of the course was really informative. Enjoyed her approach and will use some of the techniques.
- Enjoyed today. The course was relevant and delivered well.
- Enjoyed the examples and stories. Knowing they were actually true made it much more interesting.
- Good input on non-verbal communication and de-escalation skills.
- Very interesting and very enjoyable.
- Really enjoyed the day. The pace and the content were just right. Good to share ideas and thoughts.
- The whole day. Thank you!
- Enjoyed the whole day. Learned a lot and took away a lot of lone worker tips.
- Informative. Just enough participation. Made you think about your own actions and safety.
- The interactive nature of the sessions.
- All the real-life examples/stories. Very interesting presentation - skills and examples.
- Always enjoy this training. Have been to many of Christine’s training days (previous company).
- Onward Homes, January 9th 2019
