Christine was engaged by the Royal British Legion as a consultant during the development of 16 new pop-in/area offices throughout England, Wales and Northern Ireland. During this two-year project her brief was to review the personal safety of staff and volunteers working at these premises. She additionally commented on the security of the premises.
Christine conducted a full security review of each of 16 sites with a comprehensive written report for each highlighting any areas of concern and making recommendations for action required in building design and layout, equipment, systems development and training. She also provided the Royal British Legion with a comprehensive suite of personal safety tips for inclusion on their intranet. Feedback from the client has been excellent. Senior management have engaged with the process and there is now a Personal Safety training programme in place for caseworkers and Advice and Information officers.
"The informal and personal approach to training made it very enjoyable and put the tips into good context for future use.
I have a long list of things to put into action including adding personal safety to the team meeting agenda as the course also highlighted some important gaps in some procedures on safety that we will take back to our team. I have taken notes which I will implement for lone working; this course should be mandatory for all front line staff."
Delegates at the Personal Safety training sessions.