Christine was first introduced to this client via the lone worker monitoring company that Southern Housing Group was using at the time. She offered senior managers a taster session to demonstrate the value of face-to-face personal safety awareness training as an alternative to e-learning. Following this she was commissioned to offer a rolling programme of training to all lone workers in the organisation. The courses are now an established part of the training calendar.
Company Website: www.shgroup.org.uk
"Southern Housing Group first began working with Christine in 2012 when she began training lone workers about personal safety awareness. Since that date, she has trained team members from across the business including Horsham, London, Theale, Ashford, Barking and on the Isle of Wight.
Christine has worked in partnership with the health and safety teams and personal safety 'champions' within the Group to achieve impressive results. Over the last few years personal safety awareness has substantially increased; most lone workers have attended the training, personal safety is on all team meeting agendas, incident reporting has increased (to reflect what is really happening), and team members report that they feel supported. Christine's work with Southern Housing Group has been first-rate, and it will soon work with her again to pilot further training around de-escalation techniques."