CMA Training Clients:

View Our Clients

Find out more here
  • Very engaging.  Effective stories.  Put things in perspective.
  • The openness of everyone. Learning new techniques for my personal safety.
  • Relevant to our work.  Good examples.  Flowed well.
  • Interactive.  Thought-provoking.  Engaging.
  • Relevant exercises.  Group work.
  • The relevance of the training to the work we do.
  • The whole session.  Information on defusing and de-escalating.
  • Thoroughly enjoyed the course and the stories.
  • Anecdotes and examples.
  • No PowerPoint.
- The Royal British Legion, December 4th 2017
  • The person presenting/ given during the training.  The laid-back atmosphere of the training.
  • Liked all of it.  Really helpful and informative.
  • Very informative.  Good things to take away.
  • The whole session.  Very interesting.
  • Very informative and interesting.
  • Liked the informative approach and great tips.
  • Real-life stories.  Useful information.
  • Informative.  Stories/ examples.  Clearly explained.
  • It was relevant to our work.
  • Informative and thought-provoking.
  • Very interesting and useful.
  • The style of the presentation/ talk.
  • Well presented.  Made me more self-aware.
  • The wide-ranging and informal discussion.  Practical tips and advice given.  That the feedback will go to the ICO to benefit our safety.
  • Personal safety tips at work and when you are out and about.  Tips for social media.
  • Interesting stories.  Relevance to work and real-life situations.
  • Raised my awareness that I should make more people aware of my daily plans.
  • Relatable, real-life scenarios.
  • Delivery and the information given.
  • Candid talking.  Tips for outside of work included.
  • Interactive. Friendly.  Open.
  • Wide-ranging.  Can use the knowledge in many situations.
  • Interesting and engaging.
- ICO, November 28th 2017
  • Informality and knowledge, and practical information and awareness.
  • The way the course was presented in a relaxed way.  The atmosphere.
  • The informal way the content was delivered - a serious topic, but made you think.
  • Check settings regularly.
  • Informality.  Information.
  • Informal.  No role play.  Interesting.
  • Informative.  Content and delivery.
  • Informative and good advice relating to personal safety.  Backed up with relevant examples.
  • The content of the training, and the way it was delivered.
  • The relevance of the topic.  Real-life stories.
  • Being able to discuss lone working across roles.
  • Informative.
  • Excellent presentation.
  • Good training, raising personal awareness.
- Scottish Borders Housing Association, November 24th 2017
  • Very informative.  Well presented.
  • Information and experiences gave me a different outlook of situations.
  • Information on how things may happen.
  • Enjoyed the course.  Opened my eyes to be aware of lots of situations.
  • Enjoyable.
  • Lots of information about being aware of other people.
  • Enjoyable as it was informal.
  • Very informative.
  • Enjoyed the course.
  • The content of the course was great.
  • I liked how interactive this was.
  • Relaxed training atmosphere.  Informative.  Made me think of what I need to learn.
  • Very informative and interactive.
  • Violent behaviour cycle.  The training.
  • Liked the course.  Very informative.
  • Christine was very interesting.
- Scottish Borders Housing Association, November 23rd 2017
  • Presentation.  Very clear and precise.
  • The format of the course was excellent.
  • The trainer was brilliant.  Felt for once she cared for our safety and not tenants.  Fab stories..
  • I liked the training.  It was very well put across and the stories of previous courses was very good.
  • Talking through and assessing stories.
  • Format.  Interesting.
  • The format of the course.
- Scottish Borders Housing Association, November 22nd 2017
  • I enjoyed listening to different experiences and views from different teams and managers.
  • The background of the trainer delivering the training was very helpful.
  • Presentation.  Examples.  Interactive.
  • Scenarios.  Kept it light.  True cases. Knowledgeable.  Spoke clearly.  Very interactive.
  • Good presentation.  Extremely relevant.  Made me think about my everyday safety.
  • Good session with useful information.
  • The trainer was very personable.  Not boring.
  • The facilitator of the training was really good.
  • Found the whole session informative and interesting.
  • Very informative and interesting.  Good to listen to.  Learned a lot.
  • Everyone should go on this course.
  • The social media awareness.
- Rochdale Borough Council, November 21st 2017
  • All the different scenarios given about personal safety.  Trainer’s precise advice was very useful in my new role.  The exercises we did were very good.
  • Thinking about the environment and how to approach people.  Sharing ideas with others.
  • Relaxed session full of examples and discussions.
  • No PowerPoint.  Interactive discussions.  New coping mechanisms.
  • Explaining the value of personal safety.
  • Informality.
- Knightstone Housing Association, November 20th 2017
  • Informal but very informative.  Getting to hear other people’s experiences.
  • The interaction of the course was fantastic.  Everyone got involved.
  • How it made me think about my own personal safety.
  • Liked the different ways difficult situations can be defused that I have learned.
  • What you have made me think about my own safety.
  • Everything.
  • Very good information.  Really enjoyed the training.
  • Realise my own personal safety is important.
  • I liked the way the course was explained and delivered.
  • Excellent training.  Trainer was very knowledgeable.  Good refresher.
  • Reviewing what we do and how we do things.
  • Very informative session.
  • Good presentation.  Lots of open discussion.
  • I liked the way the lady talked about this topic.
  • Relaxed atmosphere.  Lots of examples used from real-life scenarios.
  • Using skills/ words rather than force.
  • The entire presentation.
  • Delivery of the content.
  • Informal training.  Lots of true-life cases.
- Adactus Housing Association, November 15th 2017
  • Great training.  Well delivered!  All of it, thanks.
  • Enjoyed all of the session.  It reminded me we have options.
  • Style of training.  Very informative.  Examples and stories.
  • Talking about real-life issues.
  • Very informative and well presented.
  • Very informative.  Made me think about my role and everyday life.
  • Enjoyed most issues in the session.  Found it interesting and informative.  The tips and suggestions of books and websites.
  • Real-life examples.
  • Very informative and interesting morning.
  • Learning about ways to protect myself.
  • Trigger discussion and approach to it.  Real-life examples.
  • All the session was interesting and gave me different strategies of working.  Made me more aware.
  • The use of relevant stories.
  • Very informative and thought-provoking.
  • Christine is an excellent trainer.
  • Made me think of how safe I am in my job when lone working.
  • Finding out further information about personal safety.  More personal awareness.
  • Very informative and thought-provoking.  Lots of food for thought.
  • Violent behaviour cycle.  Understanding of trigger times etc.
  • Entire presentation.
  • Anecdotes relating to our practice.
- Essex County Council, November 14th 2017
  • Everything.  Learned a lot about personal safety and how to manage challenging behaviour.  Information on how to report incidents.  The facilitator did a great job - kept it factual and interesting.
  • Discussing examples from practice (helped to apply it to real-life working).
  • Well presented, stimulating and helpful.
  • Personal stories that help me relate to it.
  • Excellent presentation.  Reminder of personal safety.
  • No overheads.  Realistic and clear.
  • Useful examples.
  • Lots of examples and real-life stories.  Group discussions.
  • Understanding the problems of working alone.
  • Pointed out more things which are not always obvious.
  • Stories.
  • Enjoyed the overall training.  Very informative about personal safety.  Knowing my choices within the workplace.
  • Relaxed atmosphere enabling the group to share experiences.
  • Group discussions with experiences.
  • Alerted about safety.  Precautions to think about and discuss.
  • Very informative and very open.
  • The open dialogue and group discussion.
  • Informal training approach.  Friendly vibe.  Small group.
  • The group and the presentation.
- Essex County Council, November 13th 2017

We will help you achieve your goal!

We deliver a comprehensive range of programmes including Personal Safety & Lone Working Training, Crime Prevention, Problem Solving and Designing Out Training as well as a range of Consultancy Services. CMA Training provides a clear, client-led and tailored approach to delivering comprehensive training programmes to those who participate. After initial delivery, we remain on hand to continually monitor and improve your practices.

Alternatively for further information or help finding the right programme to suit your organisation, email us at:
christine@cmatraining.com