CMA Training Clients:

View Our Clients

Find out more here
  • All the different scenarios given about personal safety.  Trainer’s precise advice was very useful in my new role.  The exercises we did were very good.
  • Thinking about the environment and how to approach people.  Sharing ideas with others.
  • Relaxed session full of examples and discussions.
  • No PowerPoint.  Interactive discussions.  New coping mechanisms.
  • Explaining the value of personal safety.
  • Informality.
- Knightstone Housing Association, November 20th 2017
  • Informal but very informative.  Getting to hear other people’s experiences.
  • The interaction of the course was fantastic.  Everyone got involved.
  • How it made me think about my own personal safety.
  • Liked the different ways difficult situations can be defused that I have learned.
  • What you have made me think about my own safety.
  • Everything.
  • Very good information.  Really enjoyed the training.
  • Realise my own personal safety is important.
  • I liked the way the course was explained and delivered.
  • Excellent training.  Trainer was very knowledgeable.  Good refresher.
  • Reviewing what we do and how we do things.
  • Very informative session.
  • Good presentation.  Lots of open discussion.
  • I liked the way the lady talked about this topic.
  • Relaxed atmosphere.  Lots of examples used from real-life scenarios.
  • Using skills/ words rather than force.
  • The entire presentation.
  • Delivery of the content.
  • Informal training.  Lots of true-life cases.
- Adactus Housing Association, November 15th 2017
  • Great training.  Well delivered!  All of it, thanks.
  • Enjoyed all of the session.  It reminded me we have options.
  • Style of training.  Very informative.  Examples and stories.
  • Talking about real-life issues.
  • Very informative and well presented.
  • Very informative.  Made me think about my role and everyday life.
  • Enjoyed most issues in the session.  Found it interesting and informative.  The tips and suggestions of books and websites.
  • Real-life examples.
  • Very informative and interesting morning.
  • Learning about ways to protect myself.
  • Trigger discussion and approach to it.  Real-life examples.
  • All the session was interesting and gave me different strategies of working.  Made me more aware.
  • The use of relevant stories.
  • Very informative and thought-provoking.
  • Christine is an excellent trainer.
  • Made me think of how safe I am in my job when lone working.
  • Finding out further information about personal safety.  More personal awareness.
  • Very informative and thought-provoking.  Lots of food for thought.
  • Violent behaviour cycle.  Understanding of trigger times etc.
  • Entire presentation.
  • Anecdotes relating to our practice.
- Essex County Council, November 14th 2017
  • Everything.  Learned a lot about personal safety and how to manage challenging behaviour.  Information on how to report incidents.  The facilitator did a great job - kept it factual and interesting.
  • Discussing examples from practice (helped to apply it to real-life working).
  • Well presented, stimulating and helpful.
  • Personal stories that help me relate to it.
  • Excellent presentation.  Reminder of personal safety.
  • No overheads.  Realistic and clear.
  • Useful examples.
  • Lots of examples and real-life stories.  Group discussions.
  • Understanding the problems of working alone.
  • Pointed out more things which are not always obvious.
  • Stories.
  • Enjoyed the overall training.  Very informative about personal safety.  Knowing my choices within the workplace.
  • Relaxed atmosphere enabling the group to share experiences.
  • Group discussions with experiences.
  • Alerted about safety.  Precautions to think about and discuss.
  • Very informative and very open.
  • The open dialogue and group discussion.
  • Informal training approach.  Friendly vibe.  Small group.
  • The group and the presentation.
- Essex County Council, November 13th 2017
  • No Powerpoint.  Lots of stories with examples.
  • Course delivery was excellent.
  • Lots of practical examples.  Roaming SIM.  Story-telling.
  • Informal approach. Friendly.  No role play!
  • Relaxed.
  • Enjoyed this course.  Liked that it wasn’t boring!!
  • Good pace.  Examples to give emphasis.
  • Doorstep stance.
  • Liked all the session. 
  • Informative and interesting.
  • Relaxed discussions in training rather than looking at a whiteboard all day.
  • Stories put theory into context and make it real-life.
  • Being told about real-life events.
  • The method of delivery and engagement with members of the team.
  • Group sessions.  Help towards raising safety issues with senior management.
- Progress Housing Group, November 19th 2017
  • Christine is very good at making you think about how to tackle situations.  She put her points across very well.
  • Nature of the training - informal, very useful, enjoyable.  Learned a lot.
  • The presentation was of a very high standard.  Very interesting.
  • Informal nature of the training session.
  • Course presentation.
  • All of the session.
  • The amount of knowledge passed on.
  • The course in general.  Very relaxed.
  • Talking about different stories.
  • Great course.  Really enjoyed it.
  • Course content.
  • Great trainer.
  • Useful information.
  • Very good insights.
  • Course delivery.
- Adactus Housing Association, November 8th 2017
  • Excellent delivery.  Very informative.  Enjoyed thoroughly.
  • Excellent training.
  • The way the course was set out was brilliant. It was easy to talk about conflict within Adactus.
  • Really well-spoken and presented, fun, enjoyable training.
  • The training was really interesting.  Delivered very well.  Very enjoyable.
  • Excellent trainer.
  • Different case scenarios to gain a better understanding of situations that can arise.
  • All of the points were relevant.
  • Really enjoyed this course.  Was fun, easy to listen to and get involved.
  • Very proactive style of course.  Very engaging.
  • Group discussion and interaction.
  • Really engaging session with a fantastic speaker.
  • The trainer was very good.  Very informed and interesting.  I enjoyed the training.
  • Course content.  Presentation of content.  Professional.
  • Very informative and very likeable trainer.
  • Adapted to different situations, not generic.  Wasn’t just telling you figures and spreadsheets.
  • Content of the course.  Experiences of the tutor, which are relevant and practical.
  • Very informal.  Interesting trainer.  All the group participated.
  • I liked the way it was presented and the detail.
  • Very interactive training session.  Clear and detailed.
  • Clear, detailed and informative.
  • The entire presentation.
- Adactus Housing Association, November 7th 2017
  • The practical and interactive nature of the session, and how knowledgeable Christine is.  Thank you!
  • Engaging trainer with lots of examples to share.
  • Great training.  Very informative.  Lots covered in a short session.  Enjoyed the whole session.  Liked the clear, direct approach to delivering training.
  • The pace of the session and information was really good, and it was good to discuss various work issues we all had regarding lone working.
  • The information given was useful and practical, and something I can use in my day-to-day practice.
  • Christine was very easy to listen to and I enjoyed her anecdotes and listening to everyone else’s experiences.  It has been an eye-opener in some ways.  Very informative!
  • Sharing incidents with fellow staff.  Group discussions.
  • I learned a lot and feel like I can now talk about personal safety to my manager.
  • Trainer’s knowledge and anecdotes.
  • Anecdotes.  Reality check on taking risks.  Easy to relate to others’ experiences.
  • Interesting sessions.  Opened up my views on keeping safe.
  • Relaxed, friendly training!  Thank you.
- Essex County Council, October 30th 2017
  • Group interaction.
  • Plans of action before visits.
  • Very engaging.  Good examples.
  • The participation and all the stories to explain the key points.
  • The personal safety information.
  • The course content.
  • All the information.
  • Well presented.
  • The stories.
  • The delivery of the training.
  • Small session.  Good knowledgeable trainer.  Valuable discussions.
  • Discussions.
  • Getting information from experienced people.
- Blackpool Coastal Housing, October 23rd 2017
  • Enjoyed the diverse discussions with other attendees.
  • Well-defined subject matter.  Easy to follow and apply to role play.
  • The mix of students.
  • Personal safety.
  • The SARA concept.
  • Personal safety information.
  • Learned new crime prevention techniques.
  • Clarity of the course.  The easy explanation of SARA.  Suzy Lamplugh and personal safety.
  • SARA.
  • Informal group working.
  • Working with partners.
  • Personal safety.
  • The whole input.
  • Eye-opening.
- Kent Police, September 29th 2017

We will help you achieve your goal!

We deliver a comprehensive range of programmes including Personal Safety & Lone Working Training, Crime Prevention, Problem Solving and Designing Out Training as well as a range of Consultancy Services. CMA Training provides a clear, client-led and tailored approach to delivering comprehensive training programmes to those who participate. After initial delivery, we remain on hand to continually monitor and improve your practices.

Alternatively for further information or help finding the right programme to suit your organisation, email us at:
christine@cmatraining.com