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  • Thinking about different ways of approaching tenants and learning about their body language.
  • Engaging, interesting and relevant anecdotes.  Made a serious subject enjoyable and I learned a lot.
  • Stories to raise awareness were interesting and highlighted where I need to make changes.
  • The whole training course refresher was superb.
  • The full day was engaging and informative.
  • Very good and enjoyed the day - made you aware of your own safety.
  • The final session on defusing situations.  LEAPS.
  • Good tuition. Awareness of situations.  Friendly class.
  • All very interesting.
  • The format of the training was really positive and interactive with real-life examples.
  • The flow of the course.
  • The stories and real-life examples.
  • Liked how Chris addressed everything.
  • The whole session.
  • All the stories shared about past experiences.
  • Enjoyed the whole day.
  • Christine - lovely lady!
- Progress Housing Group, January 17th 2018
  • Course content.  Course presentation.  Excellent tutor/ facilitator.
  • The different learning styles.  Being interactive.  The site visit - using theory and practice.
  • Thoroughly enjoyed the training.  Found it so useful and practical.
  • The whole course.  Very educational.
  • The content.  Practical examples.  Group exercises.
  • Working with different departments and brainstorming.
  • Learning more.  Communicating with others.
  • Morning exam.  The walk-through exercise in the park.  Lots of drinks on tap.
  • Learning in a group environment.
  • Meeting Dean and practising the method on an in-borough example.
  • Group activity and walkabout.
  • All of it.  The personal safety element.
- The Royal Borough of Greenwich, January 11th and 12th 2018
  • Liked the fact that I have thought about what the dangers of working alone are and how to avoid them.  Great course.
  • The course as a whole.  Team participation.  Learned many new things.
  • Listening about real-life stories.  Liked the ideas on staying safe and reducing the risk.
  • Very interesting. Makes you think about your personal safety.
  • All of it!  Great course.  Very real examples.
  • Very interesting.  Appropriate.  Thought-provoking.
  • Stories and examples.  They make you think more.
  • Engaging and interactive.
  • Content and delivery.
  • Discussions.  Working groups.
  • How we looked at preparing for trips.
- Progress Housing Group, December 11th 2017
  • Christine gave fantastic examples in a fun and entertaining way.
  • Trainer - very knowledgeable with good real-life examples.
  • Simple techniques.  Self-check my vehicle and personal preparedness.
  • Awareness of the importance of planning journey to avoid being vulnerable.
  • How the course was run by Christine.
  • Christine’s fascinating stories!
  • Covered many topics.  Liked the information on planning and awareness.  The scenarios of incidents and how to avoid them.  Information on where to look on the internet.
  • I liked most of the session, because most of it was relevant to my daily work patterns.
  • Very insightful course.
  • Interesting and worthwhile.
  • You kept it interesting.
- Progress Housing Group, December 7th 2017
  • Very engaging.  Effective stories.  Put things in perspective.
  • The openness of everyone. Learning new techniques for my personal safety.
  • Relevant to our work.  Good examples.  Flowed well.
  • Interactive.  Thought-provoking.  Engaging.
  • Relevant exercises.  Group work.
  • The relevance of the training to the work we do.
  • The whole session.  Information on defusing and de-escalating.
  • Thoroughly enjoyed the course and the stories.
  • Anecdotes and examples.
  • No PowerPoint.
- The Royal British Legion, December 4th 2017
  • The person presenting/ given during the training.  The laid-back atmosphere of the training.
  • Liked all of it.  Really helpful and informative.
  • Very informative.  Good things to take away.
  • The whole session.  Very interesting.
  • Very informative and interesting.
  • Liked the informative approach and great tips.
  • Real-life stories.  Useful information.
  • Informative.  Stories/ examples.  Clearly explained.
  • It was relevant to our work.
  • Informative and thought-provoking.
  • Very interesting and useful.
  • The style of the presentation/ talk.
  • Well presented.  Made me more self-aware.
  • The wide-ranging and informal discussion.  Practical tips and advice given.  That the feedback will go to the ICO to benefit our safety.
  • Personal safety tips at work and when you are out and about.  Tips for social media.
  • Interesting stories.  Relevance to work and real-life situations.
  • Raised my awareness that I should make more people aware of my daily plans.
  • Relatable, real-life scenarios.
  • Delivery and the information given.
  • Candid talking.  Tips for outside of work included.
  • Interactive. Friendly.  Open.
  • Wide-ranging.  Can use the knowledge in many situations.
  • Interesting and engaging.
- ICO, November 28th 2017
  • Informality and knowledge, and practical information and awareness.
  • The way the course was presented in a relaxed way.  The atmosphere.
  • The informal way the content was delivered - a serious topic, but made you think.
  • Check settings regularly.
  • Informality.  Information.
  • Informal.  No role play.  Interesting.
  • Informative.  Content and delivery.
  • Informative and good advice relating to personal safety.  Backed up with relevant examples.
  • The content of the training, and the way it was delivered.
  • The relevance of the topic.  Real-life stories.
  • Being able to discuss lone working across roles.
  • Informative.
  • Excellent presentation.
  • Good training, raising personal awareness.
- Scottish Borders Housing Association, November 24th 2017
  • Very informative.  Well presented.
  • Information and experiences gave me a different outlook of situations.
  • Information on how things may happen.
  • Enjoyed the course.  Opened my eyes to be aware of lots of situations.
  • Enjoyable.
  • Lots of information about being aware of other people.
  • Enjoyable as it was informal.
  • Very informative.
  • Enjoyed the course.
  • The content of the course was great.
  • I liked how interactive this was.
  • Relaxed training atmosphere.  Informative.  Made me think of what I need to learn.
  • Very informative and interactive.
  • Violent behaviour cycle.  The training.
  • Liked the course.  Very informative.
  • Christine was very interesting.
- Scottish Borders Housing Association, November 23rd 2017
  • Presentation.  Very clear and precise.
  • The format of the course was excellent.
  • The trainer was brilliant.  Felt for once she cared for our safety and not tenants.  Fab stories..
  • I liked the training.  It was very well put across and the stories of previous courses was very good.
  • Talking through and assessing stories.
  • Format.  Interesting.
  • The format of the course.
- Scottish Borders Housing Association, November 22nd 2017
  • I enjoyed listening to different experiences and views from different teams and managers.
  • The background of the trainer delivering the training was very helpful.
  • Presentation.  Examples.  Interactive.
  • Scenarios.  Kept it light.  True cases. Knowledgeable.  Spoke clearly.  Very interactive.
  • Good presentation.  Extremely relevant.  Made me think about my everyday safety.
  • Good session with useful information.
  • The trainer was very personable.  Not boring.
  • The facilitator of the training was really good.
  • Found the whole session informative and interesting.
  • Very informative and interesting.  Good to listen to.  Learned a lot.
  • Everyone should go on this course.
  • The social media awareness.
- Rochdale Borough Council, November 21st 2017

We will help you achieve your goal!

We deliver a comprehensive range of programmes including Personal Safety & Lone Working Training, Crime Prevention, Problem Solving and Designing Out Training as well as a range of Consultancy Services. CMA Training provides a clear, client-led and tailored approach to delivering comprehensive training programmes to those who participate. After initial delivery, we remain on hand to continually monitor and improve your practices.

Alternatively for further information or help finding the right programme to suit your organisation, email us at:
christine@cmatraining.com